For many organizations and industries, returning to work after COVID-19 has underscored the need for new workplace technology. For others, the pandemic has accelerated the adoption of long-overdue solutions.
While organizations have been making good use of video conferencing solutions like Zoom, there’s a wide consensus that technology needs to go further towards enhancing user experiences and building on – instead of eroding – company culture.
“If the office becomes a flexible space where people come to meet and collaborate, they need to know where to go right when they arrive on campus. How do we limit risk and improve the experience by not forcing people to walk around aimlessly looking for a place to go?”
– Sharon Loveland, Workplace Strategy Manager, The Bill & Melinda Gates Foundation.
As remote work transforms some offices into more flexible environments for impromptu collaboration, new hoteling solutions will replace traditional assigned seats. In these cases, using technology to help employees locate open desk areas and find their way more easily to meetings can both increase safety by limiting contact and create a better in-office experience. For post COVID-19 office spaces, technology is serving as both a tool for safety and a catalyst for change.
Companies that try to force solutions, as well as those who attempt to immediately return to normal will likely struggle. Change is inevitable, but the process of change requires an open mind, collaborative thinking – and yes, some trial and error. If companies can use the return to the workplace as an opportunity to adapt and evolve, they’ll be stronger today and ready for the next big disruption.